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Medicare Open Enrollment: Get Free, Unbiased Help Reviewing Your Plan

11/5/2024

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Medicare Open Enrollment is here! From October 15 through December 7, you have the opportunity to make changes to your Medicare coverage. This period is your chance to join, switch, or drop your Medicare Part D (prescription drug plan) or Medicare Advantage plan to find the best fit for your needs.
Navigating Medicare options can feel overwhelming, but you don’t have to do it alone. Washington State’s Statewide Health Insurance Benefits Advisors (SHIBA) program offers free, unbiased assistance to help you review and understand your Medicare plan options. As a program of the Washington State Office of the Insurance Commissioner, SHIBA provides expert guidance without any hidden agendas. Our advisors are here to help you make informed decisions about your healthcare coverage.
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​​How SHIBA Can Help You:
  • Get a Clear Understanding of Your Options: We’ll help you explore different Medicare Part D and Advantage plan options, including costs and coverage details.
  • Receive Personalized Advice: Our advisors provide insights tailored to your unique healthcare needs and budget.
  • Make Informed Decisions: With free, unbiased guidance, you can be confident in your choices without feeling pressured.
Remember, this service is completely free. Our team is just a phone call away at 1-888-452-0731. Let SHIBA make this year’s Medicare Open Enrollment period easier and stress-free!
Take advantage of the resources available to you—call today and get the support you need to make informed decisions about your Medicare coverage.
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Upcoming ​In-Person Help from SHIBA:

​Date: November 12
Time: 10:00am-3:00pm
Location: Quincy Senior Center
Address: 522 F St SE, Quincy, WA 98848
Notes: First come first serve, try to get there early!

Date: November 13
Time: 10:00am-3:00pm
Location: Aging & Adult Care of Central Washington
Address: 270 9th St Suite 100, East Wenatchee, WA 98802
Notes: Appointment required, please call 509-886-0700

Date: November 13
Time: 10:00am-3:00pm
Location: Aging & Adult Care of Central Washington
Address: 1336 South Pioneer Way, Moses Lake, WA 98837
Notes: Appointment required, please call 1-888-452-0731

​Date: November 14
Time: 10:00am-3:00pm
Location: Wenatchee Valley Senior Center
Address: 1312 Maple Street, Wenatchee, WA 98801
Notes: First come first serve, try to get there early!

Date: November 14
Time: 10:00am-3:30pm
Location: Ritzville Carnegie Library
Address: 302 W Main Ave, Ritzville, WA 99169
Notes: Appointment required, please call 509-659-4357

Date: November 20
Time: 10:00am-3:00pm
Location: Aging & Adult Care of Central Washington
Address: 270 9th St Suite 100, East Wenatchee, WA 98802
Notes: Appointment required, please call 509-886-0700

Date: November 20
Time: 10:00am-3:00pm
Location: Aging & Adult Care of Central Washington
Address: 1336 South Pioneer Way, Moses Lake, WA 98837
Notes: Appointment required, please call 1-888-452-0731

​​Date: November 21
Time: 10:00am-3:00pm
Location: Wenatchee Valley Senior Center
Address: 1312 Maple Street, Wenatchee, WA 98801
Notes: First come first serve, try to get there early!

Date: November 27
Time: 10:00am-3:00pm
Location: Aging & Adult Care of Central Washington
Address: 270 9th St Suite 100, East Wenatchee, WA 98802
Notes: Appointment required, please call 509-886-0700

Date: November 27
Time: 10:00am-3:00pm
Location: Aging & Adult Care of Central Washington
Address: 1336 South Pioneer Way, Moses Lake, WA 98837
Notes: Appointment required, please call 1-888-452-0731
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Increasing Service Access and Building Relationships Through a Website Update

4/27/2021

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In 2018, Action Health Partners underwent an organizational rebrand process when the current organizational services no longer aligned with the original charter. Since the rebranding, the Action Health Partners’ website had not had the opportunity to fully reflect those changes. 

Redesigning the website to make their services and programs more accessible was a priority for staff as they recognized that a lack of clear understanding of the services provided can be a barrier for accessing programs and building meaningful relationships. Action Health Partners serves a multi-county region in central and eastern Washington State where most counties served are designated as medically underserved areas, according to HRSA. Due to the vast rural geographic area served and the COVID-19 pandemic, it was important to have an updated website to help residents know the services available to them and how to safely access them. 

The two goals for the project were: one, improve the Action Health Partners website to provide greater information on and access to services; and two, better engage and build relationships with volunteers and donors. Engaging and building relationships is imperative for Action Health Partners’ long-term success. As a non-profit, relationships with donors are important for financial sustainability and relationships with volunteers are important for greater access and reach of services.

Action Health Partners worked with Lake Chelan Creative Marketing to redesign the website. A website workgroup was formed to guide and oversee the website update process, consisting of five staff representing the various programs. Program leads were asked to review the old website verbiage on their program pages and make any changes they saw fit. New content was created as well.  The workgroup revised the website content and verbiage before sending it to Lake Chelan Creative Marketing in November 2020. Lake Chelan Creative Marketing took the website content and verbiage and used their expertise to help make it more appealing. There were four rounds of website edits before the website was launched in March 2021. 

The website has vastly improved. Action Health Partners’ three core service networks all have their own webpages with program content and contact information; prior to the update, two of the three core service networks were represented. To better engage and build relationships with volunteers, Action Health Partners consolidated the multiple website “Contact Us” form into one volunteer interest form making it easier for potential volunteers to get involved. A “Donate” page was created to better connect with donors. Bablic was selected as the website’s translation services where the website can be translated to Spanish and Russian.

Since the website launched in March, there has been in increase in website traffic. Prior to September 2020, over the course of a month Action Health Partners approximately got 200 unique visits and 500 page views. For the month of March 2021, there were 382 unique visits and 1,127 page views. 

This project helped Action Health Partners make their services and programs more accessible to residents and start building better relationships with potential donors and volunteers. It would not have been possible without the dedication of Action Health Partner staff and Lake Chelan Creative Marketing. 

Check out the updated Action Health Partners website: http://www.communitychoice.us/
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  • Home
  • About Us
    • Our Team
    • Our Partners
  • Programs
    • Community Care Coordination
    • Health Education >
      • Blood Pressure Monitor Check-Out Program
      • Chronic Disease Self-Management
      • Chronic Pain Self-Management
      • Diabetes Self-Management
      • Healthy Heart Ambassador Program
      • WA Cares Fund
    • Health Insurance
    • Network Support Services >
      • Chelan-Douglas CHI
      • CHNA
      • Interagency
      • MLCRF
  • Volunteer
    • Volunteer - Chronic Disease Self-Managment
    • Volunteer - SHIBA
    • Volunteer - General Volunteerism
  • Opportunities
    • Become a CCO
    • Careers
  • Donate
  • Contact
  • Blog